CandiSen designs and manufactures a wide range of products including lapel pins, buttons, apparels, gifts and souvenirs. We’re located in Southern California.
Retail
Most of our products are available on Amazon.com. Amazon handles the entire ordering, payment processing, packing and shipping processes. Orders fulfilled by Amazon are eligible for Prime and covered by Amazon’s return/refund policies.
Wholesale
For wholesale pricing, please Contact Us , minimum 50 pins required.
Free Shipping
For purchases completed on CandiSen.com, we offer free shipping via UPS Ground or USPS First Class Package. Expedited and international shipping may be available at an additional cost.
Return Policy and Warranty:
- Products fulfilled by Amazon are covered by Amazon’s return/refund/replacement policy.
- Products fulfilled by CandiSen are covered by CandiSen’s return/refund/replacement policy:
- 30-Day Money-Back Guarantee: You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND. If the product or packaging is damaged, you may be required to pay for return shipping and/or a restocking fee.
- 12-Month Limited Warranty: We will take care of all workmanship- or quality-related issues with a REPLACEMENT or FULL REFUND.
- 30-Day Money-Back Guarantee and 12-Month Limited Warranty start from date of purchase.
- What’s not covered: Purchases from unauthorized re-sellers; Lost or stolen products; Non quality-related issues (after 30 days of purchase); Free products.
Privacy Policy
Last updated: March 10, 2017.
At CandiSen.com, we know how important privacy is to our customers. We appreciate your trust and will treat any information you provide carefully and sensibly. By visiting CandiSen.com, you are accepting the practices described in this Privacy Notice.
Types of Information:
- Credit Card and Other Payment Information：We use third-party payment processing services and do not see or store your credit cart, banking or other payment related information. We may receive your name, address, phone number and/or email address in order to ship the product(s) to you.
- Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. For example, through our online contact form, email communications, or via third-party for order processing. We use the information that you provide for such purposes as responding to your requests, improving our stores, and communicating with you.
- Automatic Information: We receive and store certain types of web traffic related information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses CandiSen.com.
What We Do with the Information:
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- The email address you provide for order processing may be used to send you order updates, as well as occasional company news, related product or service information. If at any time you would like to stop receiving future emails, we include detailed instructions on how to unsubscribe at the bottom of each email.
- We do not store your financial information. Your other information is securely stored online by reputable storage service providers such as Amazon and Google.
For any questions please Contact Us.